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After-sales services

CNC and laser machine maintenance and spare parts

A stopped machine means stopped production. We provide scheduled maintenance, repairs, spare parts and consumables for routers and lasers, with after-sales technical support.

About the service

Maintenance and after-sales support

We stay with our customers after installation: scheduled maintenance that keeps the machine accurate, fast repairs, and the parts and consumables that wear with use.

  • Scheduled maintenance
  • Fault diagnosis and repair
  • Axis adjustment and calibration
  • Spare parts and consumables
  • 24/7 technical support

What does it cost?

Send us your work, materials and the size you need on WhatsApp, and we send you a quote the same day.

Request maintenance
A Robotech technician servicing a fiber laser cutting head
Service on your siteAcross all regions of the Kingdom

Services

What do our maintenance services cover?

Router maintenance

Cleaning and lubricating axes and rails, checking the spindle and bearings, and levelling the table.

CO2 laser maintenance

Cleaning and aligning mirrors and lenses, checking the tube and water chiller, and beam alignment.

Fiber laser maintenance

Checking the cutting head, protective lenses and nozzles, setting the height and reviewing the cooling system.

Repairs

Diagnosing motion, electrical and control board faults, then repairing or replacing the part.

Spare parts

Spindles, motors, drivers, laser tubes, lenses and mirrors for each machine type.

Consumables

Router bits, laser nozzles and protective lenses, and other parts that wear with use.

The steps

How do you request maintenance?

  1. 01

    Send the problem

    A photo or video of the fault and the machine type on WhatsApp.

  2. 02

    Initial diagnosis

    We decide whether it can be fixed remotely or needs a visit or a spare part.

  3. 03

    Repair

    We fix the fault or fit the part, and test the machine with you.

  4. 04

    Follow-up

    We set up a maintenance schedule with you that reduces sudden breakdowns.

Tips

Tips that extend your machine's life

  • Clean dust and chips from the table and axes after every working day.
  • Follow the lubrication schedule for rails and ball screws in the machine manual.
  • Watch the cooling water temperature and level on laser machines.
  • Clean laser lenses and mirrors only with the products made for them.
  • Use good-quality bits and nozzles; cheap ones harm the machine.
  • Do not ignore unusual noises or vibration; early diagnosis costs less.

FAQ

Maintenance and spare parts FAQ

Prices for CNC & Laser Maintenance and Spare Parts depend on the working area, power and options you need. Send us your work, materials and the size you need on WhatsApp, and we send you a quote the same day. Every machine comes with delivery, installation and training, plus warranty, maintenance and spare parts.

Read before you decide

Articles about Maintenance & Spare Parts

Guides from our blog that help you choose the right machine and look after it.

All articles

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Not sure which machine fits your work?

Tell us what you make and the materials you work with, and we recommend the right machine and size with a quote the same day.